This interview guide is designed to help you effectively assess candidates for the Business Development Manager role. It provides a structured approach to evaluating key competencies, experience, and skills required for success in this position. The guide includes multiple interview stages, each focusing on different aspects of the candidate's qualifications and fit for the role.
How to Use This Guide
Follow these steps to make the most of this interview guide:
- Familiarize yourself with the job description and ideal candidate profile before conducting interviews.
- Use the provided questions and prompts for each interview stage, adapting them as needed for your specific context.
- Take detailed notes during each interview, focusing on the candidate's responses and behaviors.
- Complete the scorecard for each interview stage immediately after the interview to ensure accurate assessments.
- Use the overall recommendations from each stage to inform your hiring decision.
Remember that this guide is a tool to support your decision-making process. While it provides structure and consistency, your judgment and insights are crucial in making the final hiring decision.
For more interview questions and ideas specific to this role, visit our Business Development Manager Interview Questions page.
This resource offers additional questions and insights to help you tailor your interview process for the Business Development Manager position.
Job Description
🚀 Business Development Manager
About [Company]
[Company] is a fast-growing [Industry] company, providing innovative solutions to help businesses achieve their financial goals. Our [Value Proposition] has attracted significant investment and a growing customer base including notable names in various sectors.
🎯 What You'll Do
Team Leadership and Development
- Build, manage, and coach a team of Business Development Representatives (BDRs) to generate qualified opportunities and pipeline for Enterprise and Corporate teams
- Lead hiring, training, and mentoring of a high-achieving team
- Manage daily, weekly, and monthly performance to ensure quota achievement
Strategy and Collaboration
- Partner with Growth, RevOps, and Marketing teams to provide reporting on lead statistics, pipeline, conversions, and sales opportunities
- Work closely with the RVP of Sales to develop and implement innovative prospecting strategies
- Monitor metrics against goals and proactively address issues with solutions
🌟 Who You Are
- Proven leader with 2+ years of experience directly managing a team of SDRs/BDRs (growth-stage experience preferred)
- Former quota-exceeding BDR with a strong track record
- Metrics-driven professional who excels at keeping teams focused on targets
- Strong executive presence with a commitment to confidentiality and business ethics
- Expert in using Salesforce and other sales tools (e.g., Outreach, Gong) to drive productivity
- Skilled at hiring and training new representatives
- Growth-minded individual with a passion for bringing out the best in your team
- Adaptable professional comfortable in fast-paced environments and working through uncertainties
💼 What We Offer
- Competitive compensation package including [Pay Range]
- Equity opportunities
- Comprehensive healthcare benefits
- Annual company offsite and modern offices in [Location]
- High-end equipment for optimal work conditions
- Flexible hybrid work policy
🌈 Our Values
- Thrive Together: Emphasizing teamwork and doing right by all stakeholders
- Never Settle: Striving for excellence with rigor and ambition
- Go for it: Action-oriented approach leading to continuous learning
- Be real, be humble: Fostering an environment of open feedback and empathy
[Company] is an equal opportunity employer committed to diversity, inclusion, and providing a supportive workplace for all qualified individuals.
Hiring Process
Our hiring process is designed to be comprehensive and give you a clear understanding of the role while allowing us to get to know you better. Here's what you can expect:
Screening Interview
An initial conversation with our recruiting team to discuss your background, experience, and interest in the role.
Work Sample: Team Performance Analysis
You'll be given a dataset to analyze and present your findings and recommendations, showcasing your analytical and strategic thinking skills.
Hiring Manager Interview
A more in-depth discussion about your relevant work history and performance with the hiring manager.
Behavioral Competency Interview
An interview focused on assessing key behavioral competencies critical for success in this role.
Executive Interview
A final interview with a senior leader to further evaluate your fit for the role and the company.
We aim to make this process as smooth and informative as possible. Feel free to ask questions at any stage to ensure you have all the information you need.
Ideal Candidate Profile (Internal)
Role Overview
The Business Development Manager plays a crucial role in driving new business opportunities and pipeline growth. This position requires a blend of leadership skills, sales acumen, and strategic thinking to effectively manage and motivate a team of BDRs while aligning with broader company goals.
Essential Behavioral Competencies
Leadership Excellence: Ability to inspire, coach, and develop a high-performing team, setting clear expectations and fostering a culture of continuous improvement.
Strategic Thinking: Capability to analyze market trends, develop innovative prospecting strategies, and align team efforts with company objectives.
Results Orientation: Strong focus on achieving and exceeding targets, with a data-driven approach to performance management and problem-solving.
Collaborative Mindset: Skill in working effectively across departments, particularly with Sales, Marketing, and RevOps teams, to drive integrated business development efforts.
Adaptability: Flexibility to thrive in a fast-paced, evolving environment, embracing change and guiding the team through uncertainties.
Example Goals for Role
- Increase qualified pipeline by 30% year-over-year through effective team management and strategy implementation.
- Achieve 95% of team quota attainment consistently throughout the year.
- Improve BDR-to-AE handoff efficiency, resulting in a 20% increase in opportunity conversion rates.
- Develop and implement two new prospecting strategies per quarter, measuring their effectiveness against established benchmarks.
Ideal Candidate Profile
- Demonstrates 3-5 years of progressive experience in sales or business development roles, with at least 2 years in a management capacity
- Proven track record of exceeding quotas and driving team performance in a B2B SaaS environment
- Strong analytical skills with experience in using CRM and sales enablement tools to optimize processes and outcomes
- Excellent communication and interpersonal skills, with the ability to influence at all levels of an organization
- Bachelor's degree in Business, Marketing, or related field; MBA or relevant advanced degree is a plus
- Located in or willing to relocate to [Location], with the ability to travel as needed for team management and client meetings
- Passionate about [Industry] and staying current with market trends and competitive landscapes
📞 Screening Interview
Directions for the Interviewer {#h4}
This initial screening interview is crucial for quickly assessing if a candidate should move forward in the process. Focus on work eligibility, cultural fit, performance history, and key skills. Getting details on past performance early is essential. Ask all candidates the same questions to ensure fair comparisons.
Directions to Share with Candidate {#h4}
"I'll be asking you some initial questions about your background and experience to determine fit for our Business Development Manager role. Please provide concise but thorough answers. Do you have any questions before we begin?"
Interview Questions {#h4}
Tell me about your experience managing a team of SDRs/BDRs. What was the size of your team and what were your key responsibilities?
Areas to Cover:
- Length of management experience
- Team size and structure
- Key responsibilities and duties
- Challenges faced and overcome
Possible Follow-up Questions:
- How did you measure your team's performance?
- What was your approach to coaching and developing team members?
Can you share an example of a time when you significantly improved your team's performance? What strategies did you implement?
Areas to Cover:
- Specific performance metrics improved
- Strategies implemented
- Process for identifying areas of improvement
- Results achieved
Possible Follow-up Questions:
- How did you get buy-in from your team for these changes?
- What obstacles did you face and how did you overcome them?
Describe your experience with Salesforce and other sales tools like Outreach or Gong. How have you used these to drive productivity?
Areas to Cover:
- Specific tools used and level of proficiency
- Examples of how tools were used to improve processes
- Metrics or KPIs tracked using these tools
Possible Follow-up Questions:
- How do you stay updated on new features or best practices for these tools?
- Have you ever led the implementation of a new sales tool?
What's your approach to hiring and training new BDRs?
Areas to Cover:
- Hiring process and criteria
- Training program structure
- Onboarding best practices
- Ongoing development strategies
Possible Follow-up Questions:
- How do you assess if a new hire is a good fit for the team?
- What's your strategy for ramping up new BDRs quickly?
How do you collaborate with other departments like Growth, RevOps, and Marketing to drive business development efforts?
Areas to Cover:
- Examples of cross-departmental collaboration
- Communication strategies
- Alignment of goals and objectives
- Results of collaborative efforts
Possible Follow-up Questions:
- How do you handle conflicting priorities between departments?
- Can you give an example of a successful joint initiative you led?
What interests you most about this Business Development Manager role at our company?
Areas to Cover:
- Knowledge of company and industry
- Alignment with role expectations
- Career motivations and goals
Possible Follow-up Questions:
- What do you know about our company's products/services and target market?
- How does this role fit into your long-term career aspirations?
Interview Scorecard {#h4}
Management Experience
- 0: Not Enough Information Gathered to Evaluate
- 1: Less than 2 years of direct management experience
- 2: 2 years of management experience with limited team growth
- 3: 2-3 years of successful management experience with demonstrated team growth
- 4: 3+ years of exceptional management experience with significant team growth and development
Performance Improvement
- 0: Not Enough Information Gathered to Evaluate
- 1: Unable to provide concrete examples of performance improvement
- 2: Provided vague examples with limited measurable impact
- 3: Demonstrated clear examples of performance improvement with measurable results
- 4: Showcased innovative strategies leading to exceptional performance improvements
Tool Proficiency
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited experience with required tools
- 2: Basic proficiency in required tools
- 3: Strong proficiency and strategic use of required tools
- 4: Expert-level proficiency with innovative applications of tools to drive productivity
Hiring and Training Approach
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited experience or unclear approach to hiring and training
- 2: Basic understanding of hiring and training processes
- 3: Well-structured approach to hiring and comprehensive training program
- 4: Innovative hiring strategies and exceptional training methodologies with proven results
Cross-Departmental Collaboration
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited experience in cross-departmental collaboration
- 2: Some experience but lacks strategic approach
- 3: Strong collaborative skills with clear examples of successful joint initiatives
- 4: Exceptional ability to drive cross-functional success with measurable business impact
Interest and Culture Fit
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited interest or knowledge about the role/company
- 2: Basic understanding and interest in the role
- 3: Strong alignment with role and company culture
- 4: Exceptional enthusiasm and deep understanding of company values and objectives
Goal: Increase qualified pipeline by 30% year-over-year
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Achieve 95% of team quota attainment consistently
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Overall Recommendation
- 1: Strong No Hire
- 2: No Hire
- 3: Hire
- 4: Strong Hire
🎭 Work Sample: Team Performance Analysis and Strategy Presentation
Directions for the Interviewer {#h4}
This work sample assesses the candidate's ability to analyze team performance data, identify areas for improvement, and develop strategic recommendations. Provide the candidate with a dataset of BDR team performance metrics and ask them to prepare a brief presentation on their findings and recommendations.
Best practices:
- Provide the dataset and instructions at least 24 hours before the interview
- Allow 15-20 minutes for the presentation, followed by 10-15 minutes of Q&A
- Evaluate the candidate's analytical skills, strategic thinking, and communication abilities
- Pay attention to how they prioritize issues and justify their recommendations
Directions to Share with Candidate {#h4}
"We'd like you to analyze the provided BDR team performance data and prepare a 15-20 minute presentation on your findings and recommendations. Please focus on:
- Key performance trends and insights
- Identification of top 2-3 areas for improvement
- Strategic recommendations to address these areas
- Potential impact of your recommendations on team performance
You'll have 24 hours to prepare. After your presentation, we'll have a brief Q&A session. Do you have any questions about the exercise?"
Interview Scorecard {#h4}
Data Analysis
- 0: Not Enough Information Gathered to Evaluate
- 1: Superficial analysis with minimal insights
- 2: Basic analysis with some relevant insights
- 3: Thorough analysis with valuable insights
- 4: Exceptional analysis revealing critical insights others might miss
Strategic Thinking
- 0: Not Enough Information Gathered to Evaluate
- 1: Recommendations lack strategic depth
- 2: Basic strategic recommendations
- 3: Well-thought-out strategies aligned with business goals
- 4: Innovative strategies with potential for significant impact
Prioritization
- 0: Not Enough Information Gathered to Evaluate
- 1: Poor prioritization of issues
- 2: Adequate prioritization but lacks clear justification
- 3: Clear prioritization with solid justification
- 4: Excellent prioritization with compelling rationale
Communication Skills
- 0: Not Enough Information Gathered to Evaluate
- 1: Unclear or disorganized presentation
- 2: Clear but basic presentation skills
- 3: Well-structured, engaging presentation
- 4: Exceptional presentation skills, articulating complex ideas clearly
Q&A Performance
- 0: Not Enough Information Gathered to Evaluate
- 1: Struggles to answer follow-up questions
- 2: Provides adequate responses to most questions
- 3: Confidently answers questions with depth
- 4: Provides insightful responses, demonstrating deep understanding
Goal: Increase qualified pipeline by 30% year-over-year
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Achieve 95% of team quota attainment consistently
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Improve BDR-to-AE handoff efficiency, resulting in a 20% increase in opportunity conversion rates
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Overall Recommendation
- 1: Strong No Hire
- 2: No Hire
- 3: Hire
- 4: Strong Hire
👥 Hiring Manager Interview
Directions for the Interviewer
This interview focuses on the candidate's relevant work history and performance. Ask the following questions for each relevant previous role, adapting as needed for time and the number of relevant roles. Ask all questions on the most recent or most relevant role. Probe for specific examples and quantifiable results. Pay attention to the progression of responsibilities and achievements across roles.
Directions to Share with Candidate
"I'd like to discuss your relevant work experience in more detail. We'll go through each of your previous roles, focusing on your responsibilities, achievements, and lessons learned. Please provide specific examples and metrics where possible."
Interview Questions
Of all the jobs you've held, which was your favorite and why?
Areas to Cover:
- Aspects of the job they found most enjoyable
- Alignment with current role requirements
- Insights into motivations and work preferences
Possible Follow-up Questions:
- How did this role prepare you for your career progression?
- What skills from this role do you think will be most valuable in the Business Development Manager position?
What were your main responsibilities in your most recent/relevant role?
Areas to Cover:
- Scope of role and team size
- Key performance metrics
- Strategic initiatives led
Possible Follow-up Questions:
- How did your responsibilities evolve over time?
- What was the most challenging aspect of the role?
How did you measure your team's performance, and what were the results?
Areas to Cover:
- Specific KPIs tracked
- Performance trends over time
- Strategies implemented to improve performance
Possible Follow-up Questions:
- How did your team's performance compare to other teams or industry benchmarks?
- Can you give an example of how you turned around an underperforming team member?
Tell me about a significant challenge you faced in managing your team and how you overcame it.
Areas to Cover:
- Nature of the challenge
- Steps taken to address the issue
- Results and lessons learned
Possible Follow-up Questions:
- How did this experience shape your management style?
- What would you do differently if faced with a similar situation in the future?
Describe your approach to collaborating with other departments to drive business development efforts.
Areas to Cover:
- Examples of cross-functional projects
- Communication strategies
- Results of collaborative initiatives
Possible Follow-up Questions:
- How do you handle conflicting priorities between departments?
- Can you give an example of a time when you had to influence without authority?
What strategies have you implemented to improve BDR-to-AE handoff efficiency and opportunity conversion rates?
Areas to Cover:
- Specific strategies implemented
- Metrics used to measure success
- Results achieved
Possible Follow-up Questions:
- How did you get buy-in from both BDRs and AEs for these changes?
- What obstacles did you face in implementing these strategies?
Which job that you've had in the past does this one remind you of the most?
Areas to Cover:
- Similarities in responsibilities and challenges
- Relevant skills and experiences
- Candidate's understanding of the role
Possible Follow-up Questions:
- What aspects of that role do you think prepared you best for this position?
- How do you think this role will be different from your past experiences?
Interview Scorecard
Relevant Experience
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited relevant experience
- 2: Some relevant experience but gaps in key areas
- 3: Strong relevant experience aligned with role requirements
- 4: Extensive highly relevant experience exceeding role requirements
Team Management
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited team management experience or success
- 2: Basic team management skills with some positive outcomes
- 3: Strong team management skills with clear examples of team growth
- 4: Exceptional team management abilities with outstanding results and development strategies
Performance Measurement
- 0: Not Enough Information Gathered to Evaluate
- 1: Vague understanding of performance metrics
- 2: Basic use of performance metrics
- 3: Comprehensive approach to performance measurement with clear results
- 4: Innovative performance measurement strategies leading to significant improvements
Problem-Solving
- 0: Not Enough Information Gathered to Evaluate
- 1: Struggles to articulate problem-solving approaches
- 2: Basic problem-solving skills with limited strategic thinking
- 3: Strong problem-solving abilities with clear examples of overcoming challenges
- 4: Exceptional problem-solving skills with innovative approaches and outstanding results
Cross-Functional Collaboration
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited experience in cross-functional collaboration
- 2: Some collaborative experience but lacks strategic approach
- 3: Strong collaborative skills with clear examples of successful joint initiatives
- 4: Exceptional ability to drive cross-functional success with measurable business impact
Process Improvement
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited experience in process improvement
- 2: Basic understanding of process improvement techniques
- 3: Clear examples of successful process improvements with measurable results
- 4: Innovative approach to process improvement leading to significant efficiency gains
Goal: Increase qualified pipeline by 30% year-over-year
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Achieve 95% of team quota attainment consistently
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Improve BDR-to-AE handoff efficiency, resulting in a 20% increase in opportunity conversion rates
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Develop and implement two new prospecting strategies per quarter
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Overall Recommendation
- 1: Strong No Hire
- 2: No Hire
- 3: Hire
- 4: Strong Hire
🧠 Behavioral Competency Interview
Directions for the Interviewer
This interview assesses the candidate's behavioral competencies critical for success in the Business Development Manager role. Ask all candidates the same questions, probing for specific examples and details about the situation, actions taken, results achieved, and lessons learned. Avoid hypothetical scenarios and focus on past experiences.
Directions to Share with Candidate
"I'll be asking you about specific experiences from your past that relate to key competencies for this role. Please provide detailed examples, including the situation, your actions, the outcomes, and what you learned. Take a moment to think before answering if needed."
Interview Questions
Tell me about a time when you had to implement a significant change in your team's processes or strategies. How did you approach this, and what was the outcome? (Leadership Excellence, Adaptability)
Areas to Cover:
- Nature of the change and reasons for implementation
- Strategy for communicating and gaining buy-in
- Challenges faced and how they were overcome
- Results and lessons learned
Possible Follow-up Questions:
- How did you handle team members who were resistant to the change?
- What would you do differently if you had to implement a similar change in the future?
Describe a situation where you had to develop and implement a new strategy to improve your team's performance. What was your approach, and what were the results? (Strategic Thinking, Results Orientation)
Areas to Cover:
- Process for identifying improvement opportunities
- Strategy development and implementation plan
- Metrics used to measure success
- Outcomes and impact on team performance
Possible Follow-up Questions:
- How did you involve your team in the strategy development process?
- What obstacles did you encounter, and how did you overcome them?
Give me an example of a time when you had to collaborate with other departments to achieve a business development goal. What was your role, and how did you ensure success? (Collaborative Mindset, Leadership Excellence)
Areas to Cover:
- Nature of the collaboration and departments involved
- Your specific role and responsibilities
- Strategies for aligning goals and managing expectations
- Outcomes and lessons learned
Possible Follow-up Questions:
- How did you handle any conflicts or misalignments between departments?
- What would you do differently in future cross-departmental collaborations?
Interview Scorecard
Leadership Excellence
- 0: Not Enough Information Gathered to Evaluate
- 1: Struggles to provide examples of effective leadership
- 2: Demonstrates basic leadership skills with limited impact
- 3: Shows strong leadership abilities with clear positive outcomes
- 4: Exhibits exceptional leadership skills, inspiring and developing high-performing teams
Strategic Thinking
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited evidence of strategic thinking
- 2: Demonstrates basic strategic thinking skills
- 3: Shows strong strategic thinking abilities with clear examples
- 4: Exhibits exceptional strategic thinking, consistently driving innovative solutions
Results Orientation
- 0: Not Enough Information Gathered to Evaluate
- 1: Struggles to provide examples of achieving results
- 2: Demonstrates basic ability to achieve results
- 3: Shows strong focus on results with clear examples of success
- 4: Exhibits exceptional drive for results, consistently exceeding goals and expectations
Collaborative Mindset
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited evidence of effective collaboration
- 2: Demonstrates basic collaborative skills
- 3: Shows strong collaborative abilities with clear examples of success
- 4: Exhibits exceptional collaboration skills, driving significant cross-functional achievements
Adaptability
- 0: Not Enough Information Gathered to Evaluate
- 1: Struggles to adapt to change or new situations
- 2: Shows basic ability to adapt with some challenges
- 3: Demonstrates strong adaptability with clear examples
- 4: Exhibits exceptional adaptability, thriving in dynamic environments and leading through change
Goal: Increase qualified pipeline by 30% year-over-year
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Achieve 95% of team quota attainment consistently
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Improve BDR-to-AE handoff efficiency, resulting in a 20% increase in opportunity conversion rates
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Develop and implement two new prospecting strategies per quarter
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Overall Recommendation
- 1: Strong No Hire
- 2: No Hire
- 3: Hire
- 4: Strong Hire
👨💼 Executive Interview
Directions for the Interviewer
This interview further assesses the candidate's behavioral competencies from a different perspective. Ask all candidates the same questions, probing for specific examples and details about the situation, actions taken, results achieved, and lessons learned. Avoid hypothetical scenarios and focus on past experiences.
Directions to Share with Candidate
"I'll be asking you about specific experiences from your past that relate to key competencies for this role. Please provide detailed examples, including the situation, your actions, the outcomes, and what you learned. Take a moment to think before answering if needed."
Interview Questions
Tell me about a time when you had to make a difficult decision that impacted your team's performance or strategy. How did you approach this, and what was the outcome? (Leadership Excellence, Strategic Thinking)
Areas to Cover:
- Nature of the decision and its potential impact
- Process for gathering information and evaluating options
- Communication strategy with the team and stakeholders
- Results and lessons learned
Possible Follow-up Questions:
- How did you handle any pushback or disagreement from team members?
- Looking back, would you make the same decision? Why or why not?
Describe a situation where you had to motivate your team to achieve an ambitious goal. What strategies did you use, and what were the results? (Results Orientation, Leadership Excellence)
Areas to Cover:
- Context of the ambitious goal
- Specific motivation strategies employed
- Challenges faced and how they were overcome
- Outcome and impact on team morale
Possible Follow-up Questions:
- How did you tailor your approach for different team members?
- What did you learn about motivating teams that you've applied since?
Give me an example of how you've fostered innovation within your team or organization. What was your approach, and what impact did it have? (Strategic Thinking, Adaptability)
Areas to Cover:
- Context and need for innovation
- Strategies for encouraging creative thinking
- Process for implementing new ideas
- Results and lessons learned
Possible Follow-up Questions:
- How did you balance fostering innovation with maintaining day-to-day operations?
- What challenges did you face in implementing new ideas, and how did you overcome them?
Interview Scorecard
Leadership Excellence
- 0: Not Enough Information Gathered to Evaluate
- 1: Struggles to provide examples of effective leadership in challenging situations
- 2: Demonstrates adequate leadership skills with some positive outcomes
- 3: Shows strong leadership abilities with clear examples of guiding teams through difficulties
- 4: Exhibits exceptional leadership skills, consistently inspiring teams to overcome challenges and achieve outstanding results
Strategic Thinking
- 0: Not Enough Information Gathered to Evaluate
- 1: Limited evidence of strategic thinking in complex situations
- 2: Demonstrates basic strategic thinking skills with some long-term perspective
- 3: Shows strong strategic thinking abilities with clear examples of impactful decision-making
- 4: Exhibits exceptional strategic thinking, consistently making decisions that drive significant long-term success
Results Orientation
- 0: Not Enough Information Gathered to Evaluate
- 1: Struggles to provide examples of achieving ambitious results
- 2: Demonstrates basic ability to achieve goals with some challenges
- 3: Shows strong focus on results with clear examples of meeting ambitious targets
- 4: Exhibits exceptional drive for results, consistently exceeding ambitious goals and setting new benchmarks
Adaptability
- 0: Not Enough Information Gathered to Evaluate
- 1: Struggles to adapt to significant changes or innovations
- 2: Shows basic ability to adapt with some challenges in innovative environments
- 3: Demonstrates strong adaptability with clear examples of embracing and driving change
- 4: Exhibits exceptional adaptability, consistently leading successful innovations and thriving in dynamic environments
Goal: Increase qualified pipeline by 30% year-over-year
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Achieve 95% of team quota attainment consistently
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Improve BDR-to-AE handoff efficiency, resulting in a 20% increase in opportunity conversion rates
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Goal: Develop and implement two new prospecting strategies per quarter
- 0: Not Enough Information Gathered to Evaluate
- 1: Unlikely to Achieve Goal
- 2: May Partially Achieve Goal
- 3: Likely to Achieve Goal
- 4: Likely to Exceed Goal
Overall Recommendation
- 1: Strong No Hire
- 2: No Hire
- 3: Hire
- 4: Strong Hire
Debrief Meeting
Directions for Conducting the Debrief Meeting
The Debrief Meeting is an open discussion for the hiring team members to share the information learned during the candidate interviews. Use the questions below to guide the discussion.
Start the meeting by reviewing the requirements for the Business Development Manager role and the key competencies and goals to succeed.
The meeting leader should strive to create an environment where it is okay to express opinions about the candidate that differ from the consensus or the leadership's opinions.
Scores and interview notes are important data points but should not be the sole factor in making the final decision.
Any hiring team member should feel free to change their recommendation as they learn new information and reflect on what they've learned.
Questions for the Debrief Meeting
Does anyone have any questions for the other interviewers about the candidate?
Guidance: The meeting facilitator should initially present themselves as neutral and try not to sway the conversation before others have a chance to speak up.
Are there any additional comments about the Candidate?
Guidance: This is an opportunity for all the interviewers to share anything they learned that is important for the other interviewers to know.
How well do you think the candidate aligns with our key goals for this role, such as increasing qualified pipeline by 30% year-over-year and achieving 95% of team quota attainment consistently?
Guidance: Encourage interviewers to provide specific examples from the interviews that support their assessment of the candidate's ability to achieve these goals.
Based on the work sample presentation, how would you evaluate the candidate's ability to analyze team performance and develop strategic recommendations?
Guidance: Discuss the candidate's analytical skills, strategic thinking, and ability to communicate complex ideas clearly.
How would you assess the candidate's leadership skills and ability to build and manage a high-performing team of BDRs?
Guidance: Reflect on examples provided during the interviews that demonstrate the candidate's leadership style and experience in team management.
Is there anything further we need to investigate before making a decision?
Guidance: Based on this discussion, you may decide to probe further on certain issues with the candidate or explore specific issues in the reference calls.
Has anyone changed their hire/no-hire recommendation?
Guidance: This is an opportunity for the interviewers to change their recommendation from the new information they learned in this meeting.
If the consensus is no hire, should the candidate be considered for other roles? If so, what roles?
Guidance: Discuss whether engaging with the candidate about a different role would be worthwhile.
What are the next steps?
Guidance: If there is no consensus, follow the process for that situation (e.g., it is the hiring manager's decision). Further investigation may be needed before making the decision. If there is a consensus on hiring, reference checks could be the next step.
Reference Checks
Directions for Conducting Reference Checks
When conducting reference checks, aim to speak with former supervisors or colleagues who have directly worked with the candidate in a relevant capacity. Inform the references that the information they provide will be kept confidential and used solely for the purpose of evaluating the candidate for employment.
Questions for Reference Checks
In what capacity did you work with [Candidate Name], and for how long?
Guidance: This question establishes the context of the relationship and the relevance of the reference's insights.
Can you describe [Candidate Name]'s role and key responsibilities when you worked together?
Guidance: Compare the description with what the candidate shared during interviews. Look for consistency and any additional insights into their experience.
How would you rate [Candidate Name]'s ability to lead and develop a team of sales representatives?
Guidance: Listen for specific examples of leadership skills, coaching abilities, and team development strategies.
Potential follow-up: Can you share an example of how they improved team performance or handled a challenging team situation?
How effective was [Candidate Name] at developing and implementing strategies to improve business development efforts?
Guidance: Look for evidence of strategic thinking and the ability to translate ideas into actionable plans with measurable results.
Potential follow-up: Can you provide an example of a successful strategy they implemented and its impact?
How would you describe [Candidate Name]'s ability to collaborate with other departments and stakeholders?
Guidance: Assess the candidate's skills in cross-functional collaboration and their ability to influence without direct authority.
Potential follow-up: Can you share an instance where they successfully led a cross-departmental initiative?
What would you say are [Candidate Name]'s greatest strengths and areas for improvement?
Guidance: Pay attention to how the strengths align with the role requirements and consider if the areas for improvement are critical for success in this position.
On a scale of 1-10, how likely would you be to hire [Candidate Name] for a Business Development Manager role if you had the opportunity? Why?
Guidance: This question provides a quantifiable measure of the reference's overall assessment and often leads to insightful explanations.
Reference Check Scorecard
Leadership and Team Development
- 0: Not Enough Information Gathered to Evaluate
- 1: Below Expectations - Struggles with team leadership and development
- 2: Partially Meets Expectations - Shows some leadership skills but inconsistent results
- 3: Meets Expectations - Demonstrates solid leadership and team development abilities
- 4: Exceeds Expectations - Exceptional leader with a track record of building high-performing teams
Strategic Thinking and Execution
- 0: Not Enough Information Gathered to Evaluate
- 1: Below Expectations - Limited strategic abilities or execution skills
- 2: Partially Meets Expectations - Develops strategies but struggles with implementation
- 3: Meets Expectations - Effectively develops and implements business development strategies
- 4: Exceeds Expectations - Consistently creates and executes innovative, high-impact strategies
Cross-Functional Collaboration
- 0: Not Enough Information Gathered to Evaluate
- 1: Below Expectations - Difficulty working across departments
- 2: Partially Meets Expectations - Collaborates adequately but with some challenges
- 3: Meets Expectations - Works well with other departments to achieve common goals
- 4: Exceeds Expectations - Excels at fostering cross-functional collaboration and driving results
Overall Performance and Impact
- 0: Not Enough Information Gathered to Evaluate
- 1: Below Expectations - Underperformed in role with limited positive impact
- 2: Partially Meets Expectations - Met some expectations but didn't consistently excel
- 3: Meets Expectations - Solid performer who consistently met job requirements
- 4: Exceeds Expectations - Outstanding performer who significantly impacted the organization
Likelihood of Hire Recommendation
- 0: Not Enough Information Gathered to Evaluate
- 1: Below Expectations (1-3 on 10-point scale)
- 2: Partially Meets Expectations (4-6 on 10-point scale)
- 3: Meets Expectations (7-8 on 10-point scale)
- 4: Exceeds Expectations (9-10 on 10-point scale)
Frequently Asked Questions
How long should each interview typically last?
Each interview should last approximately 45-60 minutes. The screening interview may be shorter at 30-45 minutes, while the work sample presentation and discussion may take up to 90 minutes.
What if a candidate doesn't have specific experience in one area mentioned in the job description?
Focus on transferable skills and the candidate's potential to learn. Use follow-up questions to explore how their past experiences might apply to the requirements of this role. Remember that great employees often learn quickly on the job.
How should I handle it if a candidate struggles with a particular question?
Give the candidate time to think and offer to rephrase the question if needed. If they continue to struggle, make a note and move on to the next question. Consider exploring that area further in follow-up interviews if the candidate progresses.
What's the best way to take notes during the interview?
Take brief, objective notes focusing on the candidate's specific examples and actions. Avoid writing opinions or conclusions during the interview. Instead, use the scorecard immediately after the interview to evaluate the candidate's responses.
How can I ensure consistency across different interviewers?
Use this interview guide as a standard for all interviewers. Hold a brief training session to familiarize the hiring team with the guide and scoring system. Encourage interviewers to stick to the provided questions and follow-up prompts.
What if we don't have time to conduct all the interviews in this guide?
Prioritize the most critical interviews for your hiring process. At a minimum, conduct the screening interview, work sample, and hiring manager interview. If possible, include at least one behavioral competency interview as well.
How should we use the scorecard results in making our final decision?
Use the scorecards as a starting point for discussion in your debrief meeting. While they provide valuable data, they shouldn't be the sole factor in your decision. Consider the overall fit, potential for growth, and alignment with company values alongside the scores.
What if a candidate asks for more information about the role or company during the interview?
Be prepared with a brief overview of the role, company, and team. However, keep the focus on evaluating the candidate. Offer to provide more detailed information at the end of the interview or in a follow-up conversation.
For more interview questions specific to the Business Development Manager role, visit our Business Development Manager interview questions page.