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What is a Pool Maintenance Technician?

A Pool Maintenance Technician is a skilled professional responsible for ensuring the smooth and efficient operation of residential and commercial swimming pools. They play a crucial role in maintaining the cleanliness, safety, and overall functionality of these valuable assets. Whether it's a sparkling backyard oasis or a bustling community pool, the Pool Maintenance Technician ensures that the water is crystal clear, the equipment is running at peak performance, and the pool is compliant with all relevant regulations.

What does a Pool Maintenance Technician do?

The primary responsibilities of a Pool Maintenance Technician include regularly cleaning and maintaining the pool, performing necessary repairs, and monitoring the chemical balance of the water. This involves tasks such as skimming leaves and debris, brushing the walls, vacuuming the pool, and testing and adjusting the chemical levels as needed. They also maintain and repair pool equipment, including pumps, filters, and chlorination systems, ensuring that everything is functioning properly.

In addition to routine maintenance, Pool Maintenance Technicians must also be prepared to respond to emergency situations, such as equipment malfunctions or water quality issues. They keep detailed records of all maintenance and repair activities, ensuring compliance with local and state regulations. Excellent customer service is also a key component of the role, as Pool Maintenance Technicians work closely with pool owners and users to address any concerns or questions.

Pool Maintenance Technician Responsibilities Include

• Regularly clean and maintain residential and commercial swimming pools
• Perform tasks such as skimming leaves, brushing walls, vacuuming, and testing/adjusting chemical levels
• Maintain and repair pool equipment, including pumps, filters, and chlorination systems
• Respond to emergency calls and address any issues that arise with the pool
• Keep detailed records of all maintenance and repair activities
• Ensure compliance with all local and state regulations regarding pool safety and water quality
• Provide excellent customer service to pool owners and users

Job Description

🏊‍♀️ Pool Maintenance Technician

About Company

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Job Brief

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What You'll Do 🛠️

As a Pool Maintenance Technician, you will be responsible for the regular cleaning, maintenance, and repair of residential and commercial swimming pools. This includes tasks such as skimming leaves and debris, brushing walls, vacuuming, and testing and adjusting chemical levels in the pool water. You will also maintain and repair pool equipment, including pumps, filters, and chlorination systems, and respond to emergency calls to address any issues that arise.

What We're Looking For 🔍

• Experience in pool maintenance and repair
• Knowledge of pool equipment and water chemistry
• Excellent customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Physical ability to perform the required tasks

Our Values

• Commitment to safety and compliance
• Dedication to exceptional customer service
• Continuous improvement and innovation
• Teamwork and collaboration

Compensation and Benefits

• Competitive salary
• Comprehensive health insurance package
• 401(k) retirement plan with employer match
• Paid time off and holidays

Location

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Equal Employment Opportunity

[Company name] is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Hiring Process 🎢

The hiring process for the Pool Maintenance Technician role involves several steps to ensure we find the best candidate for the job.

Screening Interview

This is a screening interview to determine which candidates should move forward in the interview process. The interviewer will ask questions to assess the candidate's basic qualifications, availability, and interest in the role.

Competency Interview

This is a competency-based interview focused on evaluating the candidate's relevant skills and experience for the Pool Maintenance Technician role. The interviewer will ask questions to assess the candidate's technical knowledge, problem-solving abilities, and customer service skills.

Work Sample: Pool Maintenance Demonstration

The candidate will be asked to demonstrate their pool maintenance skills in a hands-on work sample. This may include tasks such as skimming leaves, brushing walls, testing and adjusting chemical levels, and troubleshooting equipment issues.

Chronological Interview

This is a chronological interview focused on the candidate's work history and relevant experience. The interviewer will ask questions to understand the candidate's background, including their previous roles, responsibilities, and achievements in the pool maintenance industry.

Ideal Candidate Profile (For Internal Use)

Role Overview

The ideal candidate for the Pool Maintenance Technician role will have a strong understanding of pool maintenance and repair, as well as the ability to provide excellent customer service. They will be a detail-oriented, problem-solver who can work independently to ensure the pool is always in top condition.

Essential Behavioral Competencies

1. Technical Expertise: Demonstrated knowledge and experience in pool maintenance, including water chemistry, equipment repair, and troubleshooting.
2. Customer Focus: Ability to provide exceptional customer service and address pool owners' and users' concerns in a timely and professional manner.
3. Problem-Solving: Skilled at identifying and resolving issues quickly, using critical thinking and creative solutions.
4. Attention to Detail: Meticulous in record-keeping, inventory management, and ensuring compliance with all relevant regulations.
5. Teamwork: Collaborative and able to work effectively with other maintenance technicians and pool staff.

Goals For Role

1. Maintain all assigned pools to the highest standards of cleanliness, safety, and functionality.
2. Respond to emergency calls and address any issues that arise within [X] hours.
3. Implement preventative maintenance strategies to minimize downtime and extend the lifespan of pool equipment.
4. Achieve [X]% customer satisfaction rating through proactive communication and timely issue resolution.

Ideal Candidate Profile

• 2+ years of experience in pool maintenance and repair
• Demonstrated ability to perform routine pool cleaning, maintenance, and equipment repair tasks
• Strong understanding of pool water chemistry and the ability to test and adjust chemical levels
• Familiarity with local and state regulations regarding pool safety and water quality
• Excellent customer service skills and the ability to work well with pool owners and users
• Physically capable of performing the required tasks, such as lifting heavy equipment and working in various weather conditions
• [Location]-based or willing to work within [Company]'s primary time zone