Example Job Description for

User Research Manager

Are you looking to hire a User Research Manager? 🔍 This blog post will provide you with a sample job description that you can easily modify for your company's needs. And be sure to check out our AI-powered interview guide generator and interview question generator to streamline your hiring process.

What is a User Research Manager?

A User Research Manager is a crucial member of the product team, responsible for leading the user research strategy and roadmap for the organization. They design and oversee user research studies to gather insights on user needs, behaviors, and pain points, ensuring that the product development process is informed by a deep understanding of the target audience.

What does a User Research Manager do?

As a User Research Manager, you'll be responsible for analyzing and interpreting user research data to uncover insights and recommendations that drive product improvements. You'll collaborate closely with the product, design, and engineering teams to translate these research findings into actionable steps, helping to shape the product roadmap and ensure a user-centric approach to development.

Additionally, you'll mentor and manage a team of user researchers, establishing best practices and processes to ensure consistent and high-quality research across the organization. You'll also be the key communicator, sharing research findings and recommendations with stakeholders to secure buy-in and align the organization around user-focused priorities.

User Research Manager Responsibilities Include:

  • Leading the user research strategy and roadmap for the organization
  • Designing and overseeing user research studies to gather insights on user needs, behaviors, and pain points
  • Analyzing and interpreting user research data to uncover insights and recommendations
  • Collaborating with product, design, and engineering teams to translate research findings into actionable product improvements
  • Mentoring and managing a team of user researchers
  • Establishing user research best practices and processes
  • Communicating research findings and recommendations to key stakeholders

Job Description

User Research Manager 🔍

About Company

[placeholder paragraph about company]

Job Brief

[placeholder paragraph on what the role is]

What You'll Do 📊

As a User Research Manager, you'll be responsible for leading the user research strategy and roadmap for the organization. You'll design and oversee user research studies, analyze and interpret the data, and collaborate with cross-functional teams to translate insights into actionable product improvements. You'll also mentor and manage a team of user researchers, ensuring consistent and high-quality research across the company.

What We're Looking For 🧠

  • 5+ years of experience in user research, with a track record of leading research projects
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
  • Proficiency in user research methodologies, including user interviews, usability testing, and data analysis
  • Experience managing and mentoring a team of researchers
  • Knowledge of product development processes and user-centered design principles

Our Values

  • [Placeholder value 1]
  • [Placeholder value 2]
  • [Placeholder value 3]

Compensation and Benefits

  • [Placeholder compensation and benefits]

Location

[Placeholder sentence on location/remote/hybrid]

Equal Employment Opportunity

[Statement about the company being an equal opportunity employer]

Hiring Process 🔍

To ensure we find the best fit for this role, our hiring process includes several steps. Let's walk through them:

Screening Interview

This is a screening interview to determine which candidates should proceed to the next round. The interviewer will assess your background, experience, and interest in the role.

Competency Interview - User Research Methodologies

In this interview, we'll focus on evaluating your expertise in user research methodologies. Be prepared to discuss your knowledge and experience in areas such as user interviews, usability testing, data analysis, and translating research findings into actionable insights.

Competency Interview - Product Development and User-Centered Design

The next interview will assess your understanding of product development processes and user-centered design principles. We'll want to see your ability to collaborate with cross-functional teams and your experience in using research insights to drive product improvements.

Work Sample - User Research Presentation

You'll be asked to prepare a short presentation on a user research project you've previously conducted. This will demonstrate your research skills, communication abilities, and your ability to translate research into actionable recommendations.

Chronological Interview

Finally, we'll conduct a chronological interview with the hiring manager to explore your professional history, your progression in user research roles, and your ability to grow and lead a team of researchers.

Ideal Candidate Profile (For Internal Use)

Role Overview

We're looking for an experienced User Research Manager who can lead the user research strategy and roadmap for our organization. You'll be responsible for designing and overseeing user research studies, analyzing insights, and collaborating with cross-functional teams to drive product improvements.

Essential Behavioral Competencies

  1. Strategic Thinking: Ability to think critically and develop a user research strategy that aligns with the broader business objectives.
  2. Analytical Mindset: Strong analytical and problem-solving skills to derive actionable insights from user research data.
  3. Effective Communication: Excellent communication and presentation skills to share research findings and recommendations with stakeholders.
  4. Team Leadership: Experience managing and mentoring a team of user researchers, fostering a culture of continuous learning and improvement.
  5. Collaboration: Demonstrated ability to work closely with product, design, and engineering teams to translate research into tangible product enhancements.

Goals For Role

  1. Develop and execute a comprehensive user research roadmap that aligns with the company's product priorities.
  2. Establish user research best practices and processes to ensure consistently high-quality insights across the organization.
  3. Grow and develop a team of user researchers, fostering their skills and career growth.
  4. Achieve [X]% improvement in customer satisfaction and [Y]% increase in user retention based on research-driven product improvements.

Ideal Candidate Profile

  • 5+ years of experience in user research, with a proven track record of leading research projects
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation abilities
  • Proficiency in user research methodologies, including user interviews, usability testing, and data analysis
  • Experience managing and mentoring a team of researchers
  • Knowledge of product development processes and user-centered design principles
  • Collaborative mindset and ability to work cross-functionally
  • Passion for continuous learning and improvement

Spot A-players early by building a systematic interview process today.

Connect with our team for a personalized demo and get recommendations for your hiring process.
Raise the talent bar.
Learn the strategies and best practices on how to hire and retain the best people.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Raise the talent bar.
Learn the strategies and best practices on how to hire and retain the best people.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Generate a Custom Job Description