The Chief Information Officer (CIO) role has evolved significantly in recent years, transforming from a purely technical position to a strategic business leadership role. Today's CIO must balance technical expertise with business acumen, strategic vision with tactical execution, and innovation with security and compliance. Finding the right person for this critical position requires more than just reviewing resumes and conducting standard interviews.
Traditional interview methods often fail to reveal how candidates will actually perform in the complex, high-pressure environment of executive IT leadership. While candidates may articulate impressive strategies or reference past accomplishments, these claims need to be validated through practical demonstration. This is where well-designed work samples become invaluable in the hiring process.
Work samples provide a window into how candidates approach real-world challenges they'll face as your CIO. They reveal critical thinking patterns, communication styles, prioritization frameworks, and leadership approaches that might otherwise remain hidden during standard interviews. By observing candidates in action, you gain insight into not just what they know, but how they apply that knowledge in situations relevant to your organization.
The following work sample exercises are specifically designed to evaluate the multifaceted skills required of a modern CIO. Each exercise targets different aspects of the role, from strategic planning to crisis management, financial stewardship to executive communication. By incorporating these exercises into your interview process, you'll be better equipped to identify candidates who can truly drive your organization's technology vision forward while managing the complex day-to-day realities of enterprise IT.
Activity #1: IT Strategy Alignment Exercise
This exercise evaluates a candidate's ability to develop a strategic technology vision aligned with business objectives. A successful CIO must be able to translate business goals into technology initiatives while balancing innovation, maintenance, security, and budget constraints.
Directions for the Company:
- Provide the candidate with a brief overview of your company's business strategy, current technology landscape, and 2-3 key business challenges or opportunities.
- Include information about current technology pain points, budget constraints, and any relevant industry trends.
- Allow the candidate 24-48 hours to prepare a presentation.
- Allocate 30 minutes for the presentation and 15-20 minutes for questions.
- Ensure the evaluation panel includes both IT and business leadership to assess both technical vision and business alignment.
Directions for the Candidate:
- Develop a 12-18 month technology roadmap that addresses the company's business challenges while considering the current technology landscape.
- Your roadmap should include:
- 3-5 key strategic initiatives with clear business outcomes
- High-level implementation approach and timeline
- Resource requirements and potential challenges
- Success metrics and ROI considerations
- Governance approach for ensuring ongoing alignment
- Prepare a 20-minute presentation explaining your roadmap and the rationale behind your recommendations.
- Be prepared to answer questions about your approach, alternatives considered, and implementation challenges.
Feedback Mechanism:
- After the presentation, provide immediate feedback on one aspect the candidate handled particularly well and one area for improvement.
- Ask the candidate to elaborate on how they would adjust their approach based on a new constraint or consideration (e.g., "How would your roadmap change if our budget was reduced by 30%?" or "How would you modify your plan if we needed to accelerate digital customer experience initiatives?").
- Give the candidate 5-10 minutes to verbally explain these adjustments, demonstrating their adaptability and real-time strategic thinking.
Activity #2: IT Crisis Management Simulation
This exercise assesses a candidate's ability to lead during a crisis situation, testing their technical knowledge, decision-making under pressure, communication skills, and leadership approach. Crisis management is a critical skill for CIOs who must navigate security incidents, outages, and other high-impact events.
Directions for the Company:
- Create a detailed scenario of a significant IT crisis (e.g., ransomware attack, major system outage, data breach, or failed implementation).
- Include specific details about systems affected, business impact, timing, and available resources.
- Prepare a series of "injects" - new information or developments that will be introduced during the simulation.
- Assemble a small team to role-play as key stakeholders (CEO, CISO, legal counsel, communications director, etc.).
- Allocate 45-60 minutes for the full simulation.
- Designate someone to observe and document the candidate's actions and decisions.
Directions for the Candidate:
- You will be presented with an IT crisis scenario and asked to manage the situation as if you were the CIO.
- You will need to:
- Assess the situation and establish priorities
- Make decisions about immediate response actions
- Delegate responsibilities (to the role-players)
- Develop communication plans for different stakeholders
- Balance technical response with business continuity needs
- As the simulation progresses, you will receive updates and new information that may require you to adjust your approach.
- Your goal is to demonstrate how you would lead the organization through the crisis while minimizing business impact and maintaining stakeholder confidence.
Feedback Mechanism:
- After the simulation, provide feedback on the candidate's crisis management approach, highlighting one strength and one area for improvement.
- Ask the candidate to reflect on what they would do differently if faced with a similar situation in the future.
- Have them specifically address the improvement area you identified and explain how they would incorporate that feedback in a real crisis.
Activity #3: Technology Budget Prioritization Exercise
This exercise evaluates a candidate's financial management skills, strategic prioritization abilities, and understanding of technology ROI. A successful CIO must be able to make difficult resource allocation decisions while balancing competing priorities and demonstrating fiscal responsibility.
Directions for the Company:
- Create a fictional IT budget scenario with the following components:
- Current annual IT budget breakdown by category (infrastructure, applications, security, staff, etc.)
- List of 10-12 potential projects/initiatives with varying costs, benefits, risks, and alignment to business strategy
- Budget constraints (e.g., "The overall budget must be reduced by 15%" or "You can only increase spending in two categories")
- Provide relevant business context about company priorities and challenges.
- Allow the candidate 30-45 minutes to review materials and prepare their response.
- Schedule 30 minutes for presentation and discussion.
Directions for the Candidate:
- Review the provided budget information and project proposals.
- Develop a prioritized budget allocation that addresses the constraints while maximizing business value.
- For each major decision, be prepared to explain:
- Your prioritization criteria and decision-making framework
- The business rationale for investments or cuts
- Risk mitigation strategies for areas receiving reduced funding
- How you would measure ROI for major investments
- Prepare a brief presentation (10-15 minutes) explaining your budget recommendations and the reasoning behind them.
- Be ready to discuss alternative approaches and defend your decisions.
Feedback Mechanism:
- After the presentation, provide feedback on one aspect of the candidate's prioritization approach that was particularly effective and one area that could be strengthened.
- Present a new constraint or consideration (e.g., "The CEO just mandated that cybersecurity spending must increase by 20%" or "A major system needs unexpected replacement this year").
- Ask the candidate to explain how they would adjust their budget plan to accommodate this new requirement while maintaining their overall strategic approach.
Activity #4: Executive Communication Role Play
This exercise assesses a candidate's ability to communicate complex technical concepts to non-technical executives, influence strategic decisions, and build executive relationships. Effective communication with the C-suite and board is essential for a successful CIO.
Directions for the Company:
- Develop a scenario requiring the CIO to present a significant technology initiative, challenge, or risk to the executive team.
- Examples include:
- Explaining the business case for a major digital transformation initiative
- Communicating a significant cybersecurity risk and recommended mitigation strategy
- Presenting options for addressing technical debt or legacy system challenges
- Prepare role players to act as executive team members (CEO, CFO, COO, etc.) with specific concerns and questions.
- Brief role players on their character's priorities, knowledge level, and communication style.
- Allocate 30 minutes for the role play.
Directions for the Candidate:
- You will be given a technical topic that needs to be communicated to the executive team.
- Prepare a brief (10-minute) presentation that:
- Frames the issue in business terms, not technical jargon
- Clearly articulates business impact and risks
- Presents options with pros, cons, and recommendations
- Includes relevant metrics and financial considerations
- After your presentation, executives (role-played by the interview team) will ask questions and raise concerns.
- Your goal is to demonstrate your ability to:
- Translate technical concepts for a non-technical audience
- Address executive concerns effectively
- Build consensus and support for your recommendations
- Maintain composure and confidence when challenged
Feedback Mechanism:
- After the role play, provide feedback on one communication strength and one area for improvement.
- Ask the candidate to re-address a specific part of their presentation or response to a question, incorporating the feedback provided.
- Give them 5 minutes to prepare and then have them deliver the improved communication.
- This tests their ability to receive and quickly incorporate feedback, an essential skill for executive-level positions.
Frequently Asked Questions
How long should we allocate for these work sample exercises?
Each exercise requires different time commitments. The IT Strategy Alignment Exercise needs 24-48 hours of preparation time plus 45-60 minutes for presentation and discussion. The Crisis Management Simulation takes 45-60 minutes. The Budget Prioritization Exercise requires 30-45 minutes of preparation and 30 minutes for presentation. The Executive Communication Role Play needs about 30 minutes. Consider spreading these across multiple interview rounds rather than attempting all in one day.
Should we use our actual company data for these exercises?
While using real data makes the exercises more relevant, consider creating fictionalized versions of your actual challenges to protect sensitive information. The scenarios should be realistic and reflect your industry and organization size, but specific details can be modified. This approach balances authenticity with confidentiality.
What if a candidate asks for additional information during the exercises?
This is actually a positive sign showing thorough analysis. Prepare additional background information for each exercise that can be provided upon request. How candidates identify information gaps and what questions they ask provides valuable insight into their analytical approach and experience.
How should we evaluate candidates across these different exercises?
Create a structured scorecard for each exercise that aligns with the key competencies for your CIO role. Include both technical and leadership dimensions. Have multiple evaluators score independently before discussing. Look for patterns across exercises – strong candidates typically demonstrate consistent strengths across different scenarios.
Can these exercises be conducted virtually?
Yes, all these exercises can be adapted for virtual settings. For the Crisis Management Simulation, use breakout rooms for private discussions. For the Executive Communication Role Play, ensure candidates are comfortable with your video conferencing platform. Virtual settings actually test an additional relevant skill – the ability to lead and communicate effectively in remote environments.
Should we share these exercises with candidates in advance?
For the IT Strategy Alignment Exercise, providing details 24-48 hours in advance is recommended. For the other exercises, share only general topics without specific details. This balances allowing appropriate preparation with testing candidates' ability to think on their feet – an essential CIO skill.
The Chief Information Officer role continues to evolve in complexity and strategic importance. By incorporating these work sample exercises into your hiring process, you'll gain deeper insights into how candidates approach the multifaceted challenges of modern IT leadership. These practical demonstrations reveal capabilities that traditional interviews simply cannot uncover, helping you identify candidates who can truly drive your organization's technology vision while managing day-to-day operational realities.
Remember that the best CIO candidates will appreciate a rigorous selection process that allows them to demonstrate their capabilities. A thoughtful, comprehensive evaluation approach signals that you value the strategic importance of the role and are committed to finding the right leader for your technology organization.
For more resources to help you build an effective hiring process, visit Yardstick's AI Job Descriptions, AI Interview Question Generator, and AI Interview Guide Generator. You can also find a detailed CIO job description at Yardstick's CIO Job Description.